Havasu Boatin'
09-03-2004, 12:29 PM
I took my boat to Eddies Marine Service for a yearly service I was quoted a price of $450-$500 for this service. I was given a est. in writing and then I get a phone call from Eddie and he tells me that I have water in the bellows and I need a new gimbal bearing. I asked for a price and stated he would have to call me back with a total. Eddie called me the next day with a total in the amount of $1689.96 I asked why so much he said I had $790.00 for the yearly service which was quoted @$500.00 on the high side. And the other $900.00 to change the u-joint bellows and install a new gimbal bearing.
I went ahead and had Eddie do the repairs which took longer then I would have thought the boat was at his shop for near two weeks. Went and picked up the boat as soon as he was completed with the repairs(morning) and took it up to the ramp at Bluewater Casino to go boating to find out the boat is taking on water never started the boat. Went back to Eddies Marine Service to question the repairs and he told me he didnt have time to look at the boat that it would be a couple of days I explianed that I just picked it not 20 minutes prior to that and that it would only be fair that he put a tech on it and make the repair good. Eddie then told to drop it and he would look at after lunch and he would call me as soon as he had a answer NOTE the boat never leaked water before it was worked on by Eddies Marine Service. He called around 2:00pm and told me he took it to the water and the transom was leaking not the bellows what he had repaired and that the boat needed a transom reseal. I explained the boat had no leaks prior to the repair and now it leaks. He said that the bellows where in fact damaged I asked for the old parts back and he returned them to me I told him that I would be taking the boat for the simple fact I was not going to dump anymore money into at this time. He said thats fine so I took the boat and the old parts to Doug @ Alco Marine in Lake Havasu I handed him the old parts and he went outside and asked me if they where for the boat I brought in to him I stated yes Doug told me that the parts I handed him were for a alfha and that I had a bravo drive Doug went into the shop brought out one of his techs with a light and started looking at the bellows and the transom and told me they were never changed they are factory. He then backed the boat into his test tank to check for leaks and saw that the ext. steering ram was leaking at the base he pulled off and resealed it and re checked for leaks and it was good. He charged me $200.00 and I was on my way I phoned Eddie and explianed what had happened and he contiued to say the parts where changed and that he must of handed me back the wrong parts. Any suggestions on this what should I do... Thanks for any help.
It seems he says he is going to do something but does not follow through with it I say Beware of Eddies Marine Service Has anyone else had a bad dealing with this company????
I went ahead and had Eddie do the repairs which took longer then I would have thought the boat was at his shop for near two weeks. Went and picked up the boat as soon as he was completed with the repairs(morning) and took it up to the ramp at Bluewater Casino to go boating to find out the boat is taking on water never started the boat. Went back to Eddies Marine Service to question the repairs and he told me he didnt have time to look at the boat that it would be a couple of days I explianed that I just picked it not 20 minutes prior to that and that it would only be fair that he put a tech on it and make the repair good. Eddie then told to drop it and he would look at after lunch and he would call me as soon as he had a answer NOTE the boat never leaked water before it was worked on by Eddies Marine Service. He called around 2:00pm and told me he took it to the water and the transom was leaking not the bellows what he had repaired and that the boat needed a transom reseal. I explained the boat had no leaks prior to the repair and now it leaks. He said that the bellows where in fact damaged I asked for the old parts back and he returned them to me I told him that I would be taking the boat for the simple fact I was not going to dump anymore money into at this time. He said thats fine so I took the boat and the old parts to Doug @ Alco Marine in Lake Havasu I handed him the old parts and he went outside and asked me if they where for the boat I brought in to him I stated yes Doug told me that the parts I handed him were for a alfha and that I had a bravo drive Doug went into the shop brought out one of his techs with a light and started looking at the bellows and the transom and told me they were never changed they are factory. He then backed the boat into his test tank to check for leaks and saw that the ext. steering ram was leaking at the base he pulled off and resealed it and re checked for leaks and it was good. He charged me $200.00 and I was on my way I phoned Eddie and explianed what had happened and he contiued to say the parts where changed and that he must of handed me back the wrong parts. Any suggestions on this what should I do... Thanks for any help.
It seems he says he is going to do something but does not follow through with it I say Beware of Eddies Marine Service Has anyone else had a bad dealing with this company????