AirtimeLavey
01-17-2005, 10:59 PM
Just bought a 1999 24' boat, great condition, but I needed someone objective and knowledgeable to check it out for me and give me the straight story on it.
I called the factory, they sugg. Rob at Quality Performance Marine in Corona. Had the boat dropped off, and next day, Rob's giving me the whole run down, from orig. owner on. I'm stepping up from a 19' jet, so he knows I'm pretty limited on knowledge at this point. First tells me about what's up with the boat that needs repair (minor maintenance stuff), then goes on to give me the full education of the upgrade (new to me boat) I'm jumping into. I probably hit him w/15 phone calls one after the other, after the other, as the questions came up. Guy knew it all, patiently answered each one with more than just the quick brush off answer. It was like he was the factory rep. or something. When I asked about additional stuff I want to put on the boat, he's giving me the full run down on options, not just pimp'in the expensive stuff.
The kicker...I go to pick up the boat tonight, with traff. I get there at closing time. He hangs for another HOUR AND 40. going over everything I need to know but could take years to learn on my own. In today's age of crappy a_ _ customer service, this guy's rare. :cool:
Of course the oil change cost me $1,000, but I jumped on that high tec., hp boosting stuff he saves for special customers. ;) :hammerhea
j/k about the oil change, but just thought I'd share a good experience. Seems it's hard to find good guys that give a crap anymore.
Thanks Rob. :cool: :D
I called the factory, they sugg. Rob at Quality Performance Marine in Corona. Had the boat dropped off, and next day, Rob's giving me the whole run down, from orig. owner on. I'm stepping up from a 19' jet, so he knows I'm pretty limited on knowledge at this point. First tells me about what's up with the boat that needs repair (minor maintenance stuff), then goes on to give me the full education of the upgrade (new to me boat) I'm jumping into. I probably hit him w/15 phone calls one after the other, after the other, as the questions came up. Guy knew it all, patiently answered each one with more than just the quick brush off answer. It was like he was the factory rep. or something. When I asked about additional stuff I want to put on the boat, he's giving me the full run down on options, not just pimp'in the expensive stuff.
The kicker...I go to pick up the boat tonight, with traff. I get there at closing time. He hangs for another HOUR AND 40. going over everything I need to know but could take years to learn on my own. In today's age of crappy a_ _ customer service, this guy's rare. :cool:
Of course the oil change cost me $1,000, but I jumped on that high tec., hp boosting stuff he saves for special customers. ;) :hammerhea
j/k about the oil change, but just thought I'd share a good experience. Seems it's hard to find good guys that give a crap anymore.
Thanks Rob. :cool: :D