Temecula Marine Center

[ELVIS]

what a bunch of a-holes... i was their first customer this morning. asked the nice lady behind the counter for a oil filter for a 350 mag. she went in the back room, came a minute later and told me she had one, but would not sell it to me. i was told they were only for service customers. my reply in a very nice voice was "well that's a interesting way to run a business" well the gloves came off, she started telling me to leave ( that wasn't a problem, i was all ready out the door) she followed me outside where i was double teamed by the owner. he had nothing nice to say, but told me i would never get a oil filter from the EVER !!
don't worry big guy i won't be back.
this wasn't my first run in with the so called business man, two years ago he refused to sell me a oil filter after i told him i had my own oil.
please don't support this business, tell all your friends and all your not so friends.

[Her454]

"Only for service customers". I've never heard of that ?

[MRS FLYIN VEE]

maybe the lady behind the counter was trying to service the owner and needed the filter for herself. LOL!! he interupted the servicing of the owner. :crossx:

[MRS FLYIN VEE]

I forgot.. ELVIS has left the building. LOL!! sorry couldn't resist. :p :p

[superdave013]

can't you get a filter at AutoZone or Napa?

[OCMerrill]

Go to a Napa and get the numbers cross refrenced.
If it spins on the block like my older mag then any quality SBC (small block Chevy) filter will work. I run Purolater Pure One SBC filter from Pep boys.
I am not sure if the filter on your year is relocated by Mercrusier.
If it a fuel/water seperator filter Napa can get those to.
F that place you went to. :crossx: They don't need the business.

[RAMROD]

It helps to not call the nice lady behind the counter a fuc#ing bit#h :rollside:

[92562]

Ditto ELVIS. There was a thread about a year ago regarding their brand of "customer service". Not only are they rude, they really pretty stupid when it comes to boat/engine knowledge.

[duffster]

I hate that place the owner John can come off and be a DICK at times.
He was giving me crap one day over not useing Mercrusier filters, oil ect.
Just go down to Napa and buy a WIX filter plus the Mercrusier filter are to short. I will not put on a filter on my 502 block that looks like it's made for
a Honda Civic.
what a bunch of a-holes... i was their first customer this morning. asked the nice lady behind the counter for a oil filter for a 350 mag. she went in the back room, came a minute later and told me she had one, but would not sell it to me. i was told they were only for service customers. my reply in a very nice voice was "well that's a interesting way to run a business" well the gloves came off, she started telling me to leave ( that wasn't a problem, i was all ready out the door) she followed me outside where i was double teamed by the owner. he had nothing nice to say, but told me i would never get a oil filter from the EVER !!
don't worry big guy i won't be back.
this wasn't my first run in with the so called business man, two years ago he refused to sell me a oil filter after i told him i had my own oil.
please don't support this business, tell all your friends and all your not so friends.

[topless]

Damn! I just read all their complaints on file here and every one of them says they are rude.

[ratso]

Damn! I just read all their complaints on file here and every one of them says they are rude.
Look who's calling the kettle black... :boxingguy :D

[RitcheyRch]

Guess they are so darn busy that they dont need our money. Sounds like a place to avoid at all costs. Bad customer service will ruin a company in no time at all.

[HefeRaton]

I feel your pain Elvis! I had a run in with them last year and vowed to never go back and to talk bad about them every chance I get. Can't believe they are still in business.

[KineticoH20]

How in the hell can you run a sucessful business when you alienate all your customers, sounds like a recipie for failure.

[Rocknpalms]

I just called them to see if they would sell me an oil filter. She said no that the filters they have are only for the "Service Customer". I told her that they need to change thier customer service because they are getting bashed on many forums and they will indeed lose customers. Now they are calling my number back every few seconds to try and frustrate me. LOL I think it is funny. Please keep it up this is hillarious.

[RitcheyRch]

Who says they are "successful?" Just because still in business doesnt mean they are successful.
How in the hell can you run a sucessful business when you alienate all your customers, sounds like a recipie for failure.

[topless]

I just called them to see if they would sell me an oil filter. She said no that the filters they have are only for the "Service Customer". I told her that they need to change thier customer service because they are getting bashed on many forums and they will indeed lose customers. Now they are calling my number back every few seconds to try and frustrate me. LOL I think it is funny. Please keep it up this is hillarious.
Did you tell them where to find this thread?

[28Prowler525]

Just emailed the link to this thread to them and wrote, "this is how many in the boating community feel about your customer service".
Idiots

[Her454]

It will be interesting to see the response, if any.

[RitcheyRch]

Doubt they will respond but hopefully will make them think about their service.

[28Prowler525]

Leaving to Needles @ 1:00, but if / when I get a responce I will post it.
Park Moabi on Sat. If anyone is there come by and say hello.

[superdave013]

You know what's funny is there is no way to make easier money then selling the part. Installing it takes time and effort. Mark it up some more and just sell it. How hard is that?

[FreshTracks]

Run a WIX, did it for years on my 5.7L 350 MPI by Merc. Never a problem.
F$%K peeps who don't know the meaning of customer service.

[ecm]

Elvis,
If you still need that Mercruiser filter or any other Merc. part give Extreme Custom Marine a call. We are now located at 18309 Pasadena st. in Lake Elsinore.
Thanks,
Kirk
951-674-9100

[cyclone]

what's the shops number? i want to order a dozen oil filters for my lawn mower.

[Captain Dan]

what's the shops number? i want to order a dozen oil filters for my lawn mower.
951-693-3313

[rvrjunkie]

what's the shops number? i want to order a dozen oil filters for my lawn mower.
Now that is some gooooood humor. :)

[cyclone]

whoever answered the phone failed to see the humor in it. :crossx:

[OCMerrill]

There must be lots of Bayliners to work on.

[Midlife Advantage]

"Only for service customers". I've never heard of that ?
yes, you have. "Savage Marine" I believe. OOps did I type that out loud? oh well, I have never said anything against them before, but that sounds like the resounding tone about those guys....

[BadKachina]

Nothing like good customer service........... :argue:

[BoatFloating]

Do a search under Temecula Marine for an eyeful - hopefully that useless phuktard sees what the boating community thinks of him.
That's right John, you a-hole - remember me?
Uh that's not the name of the owner... SO I don't think you remember him?????
I've never had an issue there they've always taken care of me. I just went there and bought lower end oil and 2 water seperators. Just my experiance.....

[Mohave Vice]

951-693-3313
No answer todat. Fax machine answers.

[Mohave Vice]

:)