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View Full Version : Warranty...Whats in a name?



IDRPSTF
08-08-2006, 06:34 PM
The two best days of a boaters life is when he buys a boatÂ… and when he sells it!
Why does it have to be that way?
I have been dealing with an ongoing drama in my life that I have kept within a core group. Recently the group was expanded by the other partyÂ’s big mouth so I figure if we are opening our mouths.. Lets get a word from the masses. And I will leave out the names considering the other side is getting free legal advise from a guy that has yet to take the bar..
Over a year ago my wife and I purchased our first go fast boat. This was far from a introduction for me as I have been buying and selling boats for the last decade. I have been with Fountain, Formula, Cigarette, Skater, Outerlimits, Baja and Nordic dealers both in sales and teaching customers to drive. I have brokered boats all over the US and over seas and have been fortunate enough that most of my friends are in one way or another involved in the industry. When it came time to buy a boat I was ready. We purchased a 1984 Cigarette 38SC Flatdeck. This is a boat my wife can learn to drive for both fun and the Catalina Ski Race. Included in the purchase was an engine swap for two engines that a mutual friend and local mechanic had “Gone through”. In addition to a new trailer we opted to re-rig the boat with mechanical and cosmetic upgrades, the end result should have been impressive to anyone who appreciates the older wave crushers.
The boat was “completed” and given back without a sea trail, even though I requested that after $18,000.00 was spent at his shop the mechanic should at least go out on the boat for a trail run. I was assured the boat was adequately tested at his shop and off we went. 30 minutes to the launch ramp and 45 minutes out of the harbor, my wife could hardly wait to enjoy what our new boat could do. I throttled up to 4000RPMs the boat held for about 2 minutes and then started dropping power. Buy the time I completed a 180 turn the RPMs sat around 1700. I drove the boat 45 minutes back to the trailer and the 30 minutes back to the shop. The engine was toast. Upon closer inspection the inside was rotted away and should never have been put in the boat. The mechanics “Gone Through” came under scrutiny. As a matter of fact, the definition of “Gone Through” came under scrutiny. Apparently the engine ran on the test stand, so he billed the donation company that sold me the boat for an inspection… Nice!
The seller, myself and the mechanic split the rebuild evenly. I have to give an enormous amount of credit to the seller for the principal that shows. The boat was finished for the second time after a month. Again, no sea trail. We drove the 30 minutes to the harbor and proceeded to run it for 10 hours at or below 3500RPMÂ’s per the mechanics request. This took three trips and you can only guess what the gas bill came out to ($3.35 per gallon at that time). We planned a trip from Newport Beach to Dana Point the next Saturday. After the 45 minute idle out we throttled up to 4200 RPM, fifteen minutes later Oil pressure drop, Oil temp rise and smoke billowing out the hatch. My wife grabbed the vests, phone, handheld GPS and VHF, and an extra extinguisher and ran to the bow. I lifted the hatch and found it was a compartment full of oil and the oil on the exhaust was about to ignite. The cause: Painting the inside threads of the valve covers and then forcing the oil cap on. I took half an hour to get the cap on correctly and clean the oil and we started back up. Oil pressure down, oil temp up and we pulled into Dana Point on one engine. I called the mechanic to pick up the boat and he informed me he could look at it sometime next week, and I needed to drop it off. We paid for a ride back to the truck and trailer and I picked up the boat the next day ($150.00 overnight fee). Sure enough, engine was toast.
With no final explanation of what happened I was told to pick up my boat. A list of $1200.00 in parts not replaced the first time around greeted me as I arrived. No Sea Trail, no nothing I took the boat to Lake mead for my next 10 hours of 3500RPM go almost fast boating fun.
Upon arriving back at Newport Harbor and ready for our first channel crossing to Catalina island to meet with SCOPE friends the engine pulled a strong 4200 RPMÂ’s for all of 7 minutes. Oil temp up, Oil pressure down and back home we go. At this point my wife has been on the boat 1 time when we made it back to the dock on both engines. I called the mechanic on his cell phone to inform him that I was going to take the boat to another (Far better) mechanic I had found and send him the bill. He pleaded to at least look at the engine before it was torn down, after all he had been outsourcing the engine work and wanted to know what was wrong. We agreed on two terms:
1. He was not to open or attempt to “Fix” the engine.
2. The Hack engine builder was not to get near my boat.
I showed up Monday morning to find that the mechanic had gone on vacation out of state for a week. But this vacation had not begun before he and the exact Hack builder had showed up on Sunday to remove and tare down my engine. It wasn’t even at his place anymore. I called his cell and informed him I was filing a claim with my insurance company that my engine was stolen. His new plea was as fallows “Don’t turn me in and I will rebuild and dyno your engine, then I will sea trail the boat and give you a one year warranty that you can write. Now who in there right mind would turn down a chance to write there own boat engine warranty? Not me!
I wrote up a warranty that someone would have to be crazy to sign, 1 full year, all parts, pull and install, dyno, and if he ever contested it..no mediation he has to pay for my attorney. When he read it he even added “Boat must be run at or below 3500 RPM for 10 hours. Perfect, not only a signature, but an addition. Sighed , Dated, DONE!
I hooked up to my boat that now had salt sticking to the side from not washing or flushing it after the sea trail two days before, grease shoe prints and two rips in the interior that had not been there before. The Dyno sheet he gave me was suspect because the engine is a 525SC that has a 454 block (454 stamped right on the front) and another one of his customers had an engine at the dyno that very same day with a 502 block, the sheet read 502.
I ran the boat for the allotted 10 hours at or below 3500 RPM. 4th of July last year rolled around and we took some friends out to watch the fireworks. Running home that night the other engine gave out (Distributor shredded inside the engine). My new mechanic pulled it out, rebuilt it and had it back together in three weeks. He and I did an initial sea trail on the boat with another to fallow after a few more hours below 3500RPM. A week later we went out on the second sea trail, I mentioned that my one year warranty was up in another day so the timing was great. We spent 45 minutes idling out of the harbor and pushed the sticks to the wood. The boat hit 65 and was running great but the new engine felt like it was rally pulling the boat. Boat the mechanic and I watched the RPM’s drop down to 2200 without touching the throttle. Back at the dock a compression test showed what we both thought 2 dead cylinders. I called the old mechanic that night and told him the engine had to be pulled. “I cant do it till for 2 months” he told me. I asked him to review the contract and stated he would not do it at all, he would only receive a bill. “Okay, bill be” click, is all I got. I could see the writing on the wall.
I waited until Easter weekend of this year to have the engine pulled for financial reasons. I did not want a mechanic to do the work and not get paid the original mechanic not honor his warranty, that could lead to a lean on my boat and I was in not going to let that happen. So Friday the engine was pulled and at 8:00 Saturday morning I got the phone call that the engine had been opened up and it was a nightmare. The whole thing blew apart because the wrong parts were installed. High compression pistons were installed and overloaded everything. I called the mechanic and told him what we found. First I was accused of replacing parts. Then I was told it was out of warranty, then I was told that he wouldnÂ’t talk to me until he saw the part himself. We had one more conversation in which I gave him the name and number of where the parts could be viewed and explained how he would not take possession of them or test them in any way. The mechanic who diagnosed the problem is someone he refuses business to and he needs to cut a check per his contract. Needless to say he never showed up at 3 appointments to view the parts and stopped taking my calls.
I recently retained an attorney to review the case and contact this mechanic. After close review he explained the two ways to go:
1. Get paid for the engine
2. Get paid for the engine, insurance, transport, fuel, storage, loss of enjoyment and a list of about 15 more expenses.
I had a letter sent to request only the amount of the engine and 30 days to respond. On the 30th day , a former president and board member of SCOPE contacted my attorney and went on and on with my personal background and why I am a shady character. Additionally he explained that if I should win that this mechanic will just declare bankruptcy and I will never see a dime. The conversation was cut short when he was asked if he was an attorney and why was he even calling.
So with all the drama of SCOPE board members getting involved without reason, more money going to the attorney than the engine, the threat of bankruptcy (What a dirt bag) etc. etc. etc. I call this mechanic one last time. I explained that I was cutting another check for $3500.00 to my attorney. ThatÂ’s $3500.00 that per a very good contract I will be getting back and the longer this goes the more it will cost. He tells me that he never got a call back top look at the parts, he didnÂ’t have a way over to look at them, and without looking at the parts he wont pay a dime. So I make arrangements to have my new mechanic call him, pick up all the parts from the machine shop and bring them back to his place and he even offers to have a chat with him about him being on the boat within the warranty time, doing a compression test, determining its dead, pulling the motor, finding the wrong pistons installed as soon as the heads were off. And do you think he got a phone call back???
So whatÂ’s a guy to do?

Acommanderguy
08-08-2006, 07:11 PM
I think someone needs to pay this dirt bag a visit with a BB bat, break a few things in his shop, and explain to him that if he doesnt break out his check book his knees will be broken. Its that simple. People like that are scum bags, and they need to be taught a lesson. BTW why should this hack engine builder go scott free? shouldn't your mechanic go after him for doing shotty work, and putting his livelyhood at stake?

Nord
08-08-2006, 07:13 PM
Is there a "readers digest" version of this thread, that is just way too much to read right now........;)
~NORD~

h2oski2fast
08-08-2006, 07:19 PM
Is there a "readers digest" version of this thread, that is just way too much to read right now........;)
~NORD~
Like you have anything else to do.

h2oski2fast
08-08-2006, 07:20 PM
He tells me that he never got a call back top look at the parts, he didnÂ’t have a way over to look at them, and without looking at the parts he wont pay a dime.
Tell him he can look at them all he wants once the papers are served and you see him in court.

Run_em_Hard
08-08-2006, 07:24 PM
If you have a good attorney I would listen to him...but I do like the Baseball bat idea. But it also sounds to me like you should have found a new mechanic right at the first sound of trouble.

Daytona100
08-08-2006, 07:25 PM
You would of had better luck with a couple crate motors. Better warrenty and loads cheaper than the shoddy work done at your expense!!! :cry:

Mandelon
08-08-2006, 07:29 PM
Nord, do you need pictures.....?? :rolleyes: :p
People that have customers, need to understand customer service. :mad:

RitcheyRch
08-08-2006, 07:37 PM
Sounds like you need to spill the beans as to which engine builder this is so no one else gets taken by him.

BADASS38CHEVY
08-08-2006, 08:14 PM
When the times right stand in front of his business on the side walk with a sign saying "Dont do business here,they will rip you off". There is nothing the police can do because you didnt mention there name on the sign.So no lawsuit for slander.The police cant ask you to leave because you are doing nothing wrong.That should cost him some serious money.It works.

C-2
08-08-2006, 08:27 PM
If the guy is threatening BK over low tens of thousands of dollars...sounds like your gonna have a hard time getting any money back, attorney fees included.
Save your money now....with an attorney, you are literally throwing good money after bad. Your attorney will take your money; get a judgment and then stop being interested. Trust me, the threat of somebody losing an attorney fees provision never EVER works.
Good luck with it, keep it simple and you might find a solution. :)

Howie Feltersnatch
08-08-2006, 08:37 PM
File suit against his business and him personally. If he doesn't respond or declares bankruptcy, take the judgement and file a lien against his house and his business property if he owns it. I'm sure there's a way to get the judgement listed on his personal credit too if you include him personally in the case and he just declares bankruptcy for the business. I would agree that you should have bailed on the whole thing a lot sooner.

IDRPSTF
08-09-2006, 10:04 AM
Howie,
I agree that walking away some time ago would have saved time, money and headache. Now I have a 38 foot paperweight and list of bills to get it going. Although I wont post the name of the dirtbag mechanic, the guy that did my other engine is great. When the second one is back in I will post pics and his contact information. This guy stands behind his work and will only do the job right. No shortcuts!

RitcheyRch
08-09-2006, 10:18 AM
You need to post the name of the dirtbag to keep others from using him.
Howie,
I agree that walking away some time ago would have saved time, money and headache. Now I have a 38 foot paperweight and list of bills to get it going. Although I wont post the name of the dirtbag mechanic, the guy that did my other engine is great. When the second one is back in I will post pics and his contact information. This guy stands behind his work and will only do the job right. No shortcuts!

KreatinKaos
08-09-2006, 10:54 AM
Post the name of the POS former president and board member of SCOPE that called your lawyer :crossx:

C-2
08-09-2006, 11:55 AM
How can anybody say who the POS is?
IDRPSTF, what are you asking? People's opinions or you just trying to build up some steam in hopes of dropping a name?
Is this drama being played out over at OSO? If so, are there any cliff notes?