PDA

View Full Version : I need HP printer help



Rock-A-Bye-Baby
11-03-2007, 01:48 PM
I can print a web page and a test page, but when i go to print a Word doc, it's blank. WTF????

Boatcop
11-03-2007, 02:02 PM
Check your cartridges. The web page may be set to print in color and the .doc in black.
Your black cartridge may be out or malfunctioning.

Trailer Park Casanova
11-03-2007, 02:05 PM
If your ink supply is OK then,,
When we have similar problems, we un-install the HP software, then try re-loading the HP software.
If that fails we uninstall the Hp software, then let the Windows wizard installer try the set up.
The wizard will automatically pop up when you start up if the HP software is un-installed first.
Hope that helps.