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burbanite
09-11-2003, 07:39 PM
Today I received this email from "eBay". This is part of the text of the message, it came with all of the graphics associated with eBay, even links to the real site.
Dear eBay User,
During our regular update and verification of the accounts, we could not verify your current information. Either your information has changed or it is incomplete.
As a result, your access to bid or buy on eBay has been restricted.
According to our site policy you will have to confirm that you are the real owner of the eBay account by log in and complete the form that will pop up or else your account will be suspended without the right to register again with eBay.
After you will login please verify your information in order to activate your account again.
Thank you
eBay Customer Support
It seemed a little strange so I went to eBay using my usual method and bid on an item, no problem there so that confirmed my suspicions. The email had said my "access to bid or buy had been restricted", this was not the case so I knew something was wrong.
Hello,
Thank you for contacting eBay's Trust and Safety Department about email
solicitations that are falsely made to appear to have come from eBay.
These emails, commonly referred to as "spoof" messages, are sent in an
attempt to collect sensitive personal information from recipients who
reply to the message or click on a link to a Web page requesting this
information.
The email you reported did not originate from, nor is it endorsed by,
eBay. We are very concerned about this problem and are working
diligently to address the situation. We are currently investigating the
source of this email to take further action. You may rest assured that
your account standing has not changed and that your listings have not
been affected.
We advise you to be very cautious of email messages that ask you to
submit information such as your credit card number or your email
password. eBay will never ask you for sensitive personal information
such as passwords, bank account or credit card numbers, Personal
Identification Numbers (PINs), or Social Security numbers in an email
itself. If you ever need to provide information to eBay please open a
new Web browser, type www.ebay.com, (http://www.ebay.com,) and click on the "site map" link
located at the top the page to access the eBay page you need.
If you have any doubt about whether an email message is from eBay,
please forward it immediately to spoof@ebay.com and do not respond to it
or click on any of the links in the email message. Please do not change
the subject line or forward the email as an attachment.
If you entered personal information such as your password, social
security number or credit card numbers into a Website based on a request
from a spoofed email, you need to take immediate action to protect your
identity. We have developed an eBay Help page with valuable information
regarding the steps you should take to protect yourself.
To get to the "Protecting Your Identity" Help page from the eBay site,
please click on the "help" link located at the top of most eBay pages
and select the following topics when the "eBay Help Center" window
appears:
Safe Trading > If Something Goes Wrong > Identity Theft
We encourage you to review additional information about protecting your
identity found in the eBay Help system. Please click on the "help" link
located at the top of most eBay pages and select the following topics
when the "eBay Help Center" window appears:
Safe Trading > If Something Goes Wrong& > Account Theft > Account
Protection
Once again, thank you for alerting us to the spoof email you received.
Your vigilance helps us ensure that eBay remains a safe and vibrant
online marketplace.
Regards,
Ian
eBay SafeHarbor
Investigations Team
______________________________
eBay
Your Personal Trading Community (tm)
*******************************************
Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:
http://www.pages.ebay.com/help/account_protection.html
Just a warning to be careful about the information you give out, this "spoof" email came at the same time as another one from the real eBay so I could quite easily have responded without a second thought.

superdave013
09-12-2003, 06:15 AM
I got the same one. I've also gotten a few that looked to be from paypal.
Thanks for the heads up.

Boozer
09-12-2003, 06:19 AM
If your email client will show all the transfer information on the email you can look and see where the email actually came from like Client@angelfire.com. Maka fake email header is pretty easy but you can tcover up the history of it.

burbanite
09-12-2003, 06:40 AM
Yes,
I've had experience with the PayPal thing as well, I only enter these sites through my own links or by typing in the URL.
Even going through a search engine and clicking on the results can get you in trouble if you don't check the URL carefully.

Banshee
09-12-2003, 05:08 PM
Thanks for the warning!
It just goes to show that you can never be to cautious. wink

Ziggy
09-12-2003, 05:14 PM
Same goes for your IP services. We had a similar message come saying our services would be discontinued, yadda, yadda, yadda, and it all looked real...checked with the IP and they said hope you didn't respond, its not from us. Thanks for the warning and we'll report it thay said.

Daytona19
09-13-2003, 07:10 AM
BIG SCAM , NEVER put your account info anything that resembles that kind of message from ebay. They will NEVER ask for such info. As a note I hade someone take over my account recently on ebay and try to run auction under my ebay name. I received a notice of password change which I never done so I checked it out. I contacted ebay and had charges removed from my account and mess up the auctions by increasing the satrting bid to 50,000 for a TV they were selling. BEWARE!!!