Need attorney to deal with Ford...

[Hermosa]

Does anyone know an attorney that can deal with Ford on a motor problem? The problem is with Auto Nation and an extended warranty problem on a 1999 Expedition. The long and short of it is that it needs a motor, their problem, but they don't want to pay. I need an attorney who has delt with this subject before, and can write the correct letters to get the job done. Please let me know if anyone has anyone they can suggest. Thank you.

[beached1]

Just sent you a PM.

[Hermosa]

beached1:
Just sent you a PM.My home email is listed in my profile, I'll check it out when I get home. Thanks...

[TOBTEK]

have you bypassed the dealership and called the ext warranty company direct. If its a factory ford ext warranty not a 3rd party ins company your always better off. What kind of problems are you having with the vehicle and the dealer? I work for a dealership and sell ext warranties,im curious!

[BBTAHITI]

Look at your policy and see who the underwriter is. If it's a Ford policy, go to another Ford dealer. If it's an independent company (like Western General and others) call their customer service line for a list of dealers close to you that honor their contracts. If it's an in-house policy, it's time to raise some hell and possibly call Comsumer Affairs for a fraud investigation (dealers HATE it when you do that!). If they have given you specific reasons why they won't honor the warranty, address them one by one (undocumented maintainence, collision related, etc).
Good luck.
If you need help, email me, and I'll see what I can do.
Mike

[Hermosa]

The truck is a 1999 Ford Expedition with 55K miles on it, bought through Auto Nation with an Auto Nation extended warranty. The long and short of it is the thermostat froze, head gasket blew, motor full of water, and not gauge indication or trouble lights. Auto Nation said the thermostat was the problem, they will cover that, but the rest of the damage was from driving it hot and killing the remaining motor. No indication on gauges of being hot at all. This truck is owned by one of my business partners, I just don't want them to get the shaft from Auto Nation. Ford has been trying hard, but Auto Nation won't flip the bill for the new motor. I wanted to get involved and get this resolved since they haven't had a good experience up to this point. I'll need to get more into the details this weekend, I'm in Northern Cal, and the truck is in So Cal where the owner lives. Thanks for any input or ideas.

[1quickjet]

Hermosa, my brother blew up three (yes, I said three) motors in his F-150. So bad that connecting rods were laying all over the street. They tried to pull the same shit. Tried to blame the blown motors on the 33" tires on it, said it was an excessive load, and the large tires indicate aggresive off-road driving. (give me a break). We went directly through the extended warranty company. And made a few calls to the state agency who handles this. Engines were replaced every time.

[Back To Havasu]

Just a thought. If all else fails, call your county bar association, and ask for information on "lemon law" specialists in your area. While you situation may not be exactly applicable, these attornies are experts at the rights of consumers against dealers and manufacturers. If they can't handle the matter, they should refer you to someone who can. Good Luck.

[Hermosa]

Looks like I got it all taken care of, new motor on the way... The dealer worked hard to get Auto Nation to step up to the plate and pay up. Thanks for all the good feedback from you guys.

[MJS]

Man, I really feel for you. My brother had the same problem with his Expedition.Seems they have a bypass valve that restricts water.He took it back three or four times to the dealership,they did`nt know what was wrong. Finally took it to a new shop and that guy knew what was wrong.To late,already cracked a head. Wrote Ford twice,
Blew Him off.Came out of his pocket.
Man Hope you have better LUCK
JUST DOLLARS NO SENSE

[snappertapper]

Dont feel bad in my f 350 the seatbelts come un bucckled goin down the road!!

[WILDERTHANU54]

WELL MY BOSS HAS GONE THROUGH THREE, YES THREE MOTORS IN THEIR EXPO. CHEVY (LIKE A ROCK), THATS KIND OF LAME, BUT I LOVE MY CHEVYS!!!!
GEOFF
[ August 19, 2002, 06:27 PM: Message edited by: WILDERTHANU54 ]

[WILDERTHANU54]

snappertapper:
Dont feel bad in my f 350 the seatbelts come un bucckled goin down the road!!LOL, NOT MAKING FUN THAT JUST SOUNDS FUNNY! GOOD OL' FORDS!!
GEOFF

[WETDAWG]

You might want to contact Ford. That truck should have a 5 year 60,000 powertrain warranty on it. Thermostat or not.....it wasnt't your fault.
Auto Nation is a HUGE company! was it an Autonation Ford Store or Autonation used car outlet?
Also you might want to check out the lemon law attorneys in your area. I belive there is a really big firm in the bay area
Kimmntezer I think. Good luck

[396_Z]

I've always done well with the BBB. If a company wants to deal with the goverment (like selling new cars/trucks etc) they will do anything to make the BBB happy. Most goverment entities won't deal with companies that have unsatisfactorily settled claims.
If all else fails being a stubborn prick who never leaves them alone works well for me.

[Hermosa]

Ford is replacing the motor, they put some pressure on Auto Nation, and they finally gave the OK to replace the 5.4 V8. I have heard a lot of horror stories from the dealers about Auto Nation extended warranties. This warranty my assistant bought was the top of the line setup also, and they still got hastled. My feeling is if you are planning to buy an extended warranty, buy it from the manufacturer if at all possible, eliminate the middle man. Anyhow, it's being taken care of, they should have their truck back in two weeks. Did anyone see the new 2003 Expedition Eddie Bauer, it has heated and AC seats... that blow air! I really like that idea! I will stay with my Suburban...

[RSCHAP1]

Check out Cosumer Legal Services-They recently got GM to buy a HD Chevy back from me under the Lemon Law.I highly recommend them.They only get paid by the co. if you win -YOU have nothing to loose

[BlownCole]

Hermosa:
Did anyone see the new 2003 Expedition Eddie Bauer, it has heated and AC seats... that blow air! .I drove a Navigator that had the AC in the seats on a hot summer day, that cold air on your nuts really feels great :D

[257]

auto nation is owned by on of the richest assholes
in the world he owns or use to blockbuster, all of john elways stores in colo, nfl team miami and
the hockey team like it would break him to buy a
5.4 gas guzzling engine
my 2 cents
later