Dream, I feel for ya buddy... I have my own complaint.. Not about them(haven't delt with them yet)but I bought a set of ported heads through ebay, and they arrived while my wife and I were out of the country on vacation. I had instructed a buddy of mine to pick them up, and drop them at the machine shop. I was hoping, that when I returned two weeks later (by the way, that was two weeks ago that I returned)that they would be ready... Well, not yet, and today I decided to drop the block off for new cam bearings, and what do I find? They haven't even started on my heads... I feel for you dude. Ivan