I have been without a frig or freezer in my house for a week now and I live in BULLHEAD CITY,its hot here and we need things COLD!!!they have told me three times now that they were coming out to fix it,( no show) they have had the part for 2 days now and this rude BITCH calls my house and says it wont be until next monday now because her tech are being trained(er something) even though it will only take the guy 10 min. to install,(it only took him 5 min to take it out,well after some heated words of course she says its monday or nothing and says my broken frig. is not her problem,and when I want QUALITY SERVICE to call them back and then hangs up on me!!!! :devil: this is a shitbox company and that BITCH is lucky theres laws protecting her!!! people like her should be ran out of business and F%$#&G beat!!!! :devil: I cant beleive the amount of DIShonorabilty and lack of responsibility this country has obtained,CASINO APPLIANCE has now handled what these monkeys cannot so if you live in the MOHAVE VALLEY I would avoid this company like the PLAGUE!!! :yuk: :devil: other businesses have all said the same thing about them with me not going into much detail about them so BEWARE and good luck with your appliance needs!!!