it's about time nbc wised up and dumps that obnioxous angry unkept looking person. short term ratings at the expense of dedicated long term viewership imo. People watch for a short time for the drama while long time dedicated viewers are turned off and leave. Then the short termers leave too and the show ends up at a much lower rating level than prior to the drama queen. It will be interesting to see what the ratings are next season.
much like the Sanjaya scenario on AI.