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Thread: Rex Marine... always so unreliable?

  1. #1
    twowheeledfish
    I'm looking for other's experiences with Rex Marine. I've ordered three items since February and received one. Here's the short of it:
    stainless fuel fills- ordered end of Feb, received one week later.
    anodized ignition bezel - ordered with fuel fills in Feb, not received
    lightning foot throttle - ordered end of March, still not received
    I've called twice on the foot throttle, and was told two different dates for delivery.... still haven't seen the part. Its 90 degrees here now, my boat has fresh new interior and a new hydraulic diverter. And I'm missing one part to get on the water.... the throttle. What gives?

  2. #2
    BadKachina
    I'm looking for other's experiences with Rex Marine. I've ordered three items since February and received one. Here's the short of it:
    stainless fuel fills- ordered end of Feb, received one week later.
    anodized ignition bezel - ordered with fuel fills in Feb, not received
    lightning foot throttle - ordered end of March, still not received
    I've called twice on the foot throttle, and was told two different dates for delivery.... still haven't seen the part. Its 90 degrees here now, my boat has fresh new interior and a new hydraulic diverter. And I'm missing one part to get on the water.... the throttle. What gives?
    To tell you the truth, I don't always agree with Rex-one on this site, but I can't say anything bad about their service. A-One in my book. They've gone above and beyond when I've been in a jam and needing parts to finish jobs. Keep up the good work. BTW, it takes alot of money to stock and keep on hand every single part that a company like Rex sells.

  3. #3
    Senior Member
    Join Date
    Jun 2009
    Posts
    10,871
    I'm looking for other's experiences with Rex Marine. I've ordered three items since February and received one. Here's the short of it:
    stainless fuel fills- ordered end of Feb, received one week later.
    anodized ignition bezel - ordered with fuel fills in Feb, not received
    lightning foot throttle - ordered end of March, still not received
    I've called twice on the foot throttle, and was told two different dates for delivery.... still haven't seen the part. Its 90 degrees here now, my boat has fresh new interior and a new hydraulic diverter. And I'm missing one part to get on the water.... the throttle. What gives?
    sorry for the problems. A PM would have solved it tho.
    PM me your name and I'll look into it and see what's up.
    I do know that it's a bitch getting lightning throttles much of the time and that "might" be some of the problem. speculation only at this point.

  4. #4
    OCMerrill
    I think maybe you should PM Rexone and discuss it off the boards. :idea:
    These type of threads never go well.
    Mike is a good guy and he will sort it out.
    Nice looking boat by the way.

  5. #5
    460 jus getn it
    You ever think of sending rexone a PM.
    Not to start anything but one would think if you have a problem with a business that you would take it up in pm's. Maybe there out of stock, back order, etc.

  6. #6
    460 jus getn it
    O and does anyone have popcorn, things like this never turn out well.

  7. #7
    boatsnblondes

  8. #8
    V-DRIVE VIDEO
    First off, there's allways 2 sides to a story (or 3 ).
    I've been a Rex customer for a long time now and have yet to be disappointed. Normal delivery time is usually next day with rare occurances at 2 days.

  9. #9
    BRAWNY
    always had good luck w/rex.
    gone there and picked up all parts needed.

  10. #10
    460 jus getn it
    http://www.***boat.com/forums/attach...1&d=1177989286

    ATTA BOY............................................... .LMAO

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