So, earlier this summer both of my RAMs on my full hydraulic steering went out. The pump also. IMCO blamed it on me keeping it in the water and the buildup that occurs . They charged for the repairs that Savage did for me but Bob at Shockwave went ahead and offered to pay for it as the boat was only one year old.
About a month ago another RAM went out . Yes, of course one that they already repaired. They used the same damn excuse about the water and so forth and would not cover the repairs...AGAIN! Bob graciously N/C the repairs and I am taking it down to Savage tomorrow AM to re-install it.
I only keep my boat in the water for 3-4 days at a time and try to keep it clean at all times. Yes, I know buildup can make it hard on the rubber seals for the RAM's but GD it this is ridiculous.
If IMCO can't build a product that can sit 3-4 days at a time in the water THEIR product is defective.
If this happens again I will tell everybody high/low about it.
Whatever happened to standing behind your product? They obviously have NOT read the friggin' book Maybe AJ at Savage or Bob at Shockwave can send them a copy of their book.
Rant over.....for now!
Thank you AJ and Bob for helping me out and getting me taken care of. I appreciate the help and will of course continue to send people your way when help is needed.
ANYBODY ELSE HAVING ANY PROBLEMS WITH THEIR IMCO SETUP?