I can't believe Imco decided to take that route instead of just offering good PR and backing up thier 1 yr old product. That will make me think twice about using thier ram steering systems. It makes me sick when companies try to blame warranty issues on anything other than product failure. I could'nt imagine telling one of my customers that the the warranty is worthless because we think that to be the case. Just goes to show you if you piss off a customer bad enough , they will tell everyone they know about it,, it's just bad business.