Reply With QuoteIf you scroll down right under the article, there is an ad for Vonage service starting at only 14.95 a month. I bet they don't get many takers off that ad. LMAO.
This article appeared in an engineering newsletter we receive here;
HOME BURNS WHEN VoIP 9-1-1 CALL FAILS TO REACH HELP
A five-alarm blaze destroyed a Minnesota home late last week when the homeowner tried to summon firefighters by making a 9-1-1 call using an Internet telephone service. According to the owner, his service provider placed the call on hold for several minutes before connecting him with emergency crews.
http://www.kstp.com/article/stories/S14441.html?cat=1
I think I will stick to good ol POTS for now...
If you scroll down right under the article, there is an ad for Vonage service starting at only 14.95 a month. I bet they don't get many takers off that ad. LMAO.
I have VoIP service with a competitor and everyone with a brain that can read realizes that there are 911 limitations, which is why a cell phone is always a smart back-up. The service I have does carry 911 service, but they are only dispatched to the location that I had the unit shipped to and activated service from.
Hell I have it to, but if my house is on fire I'm going to wait as long as I can before I call 9-1-1, Let it burn so I can get a new one.
This article appeared in an engineering newsletter we receive here;
HOME BURNS WHEN VoIP 9-1-1 CALL FAILS TO REACH HELP
A five-alarm blaze destroyed a Minnesota home late last week when the homeowner tried to summon firefighters by making a 9-1-1 call using an Internet telephone service. According to the owner, his service provider placed the call on hold for several minutes before connecting him with emergency crews.
http://www.kstp.com/article/stories/S14441.html?cat=1
I think I will stick to good ol POTS for now...
Is that really an issue with the internet connection or another problem?
What I mean is, did the internet connection impede the 911 call or did something else go wrong.
I have SunRocket (one main Vonage competitor) and love it. However, why didn't that person call 911 on the cell phone at the same time?
Beside I'll be to busy looking for the marshmellows to call 9-1-1 :idea:
I can't see how this is Vonage's fault in any way. When the law passed making it manadatory for them to disclose the possible shortcomings in the 911 policy, I got a call and an email EVERY DAY from them until I physically went to the website, upgraded my address info and checked a box saying I had read and understood the info. They very plainly explained that if your address is wrong the 911 calls would be useless. Also, they make it very clear that when the power goes out, so does your phone.
Yet another sad sack trying to blame others for their ignorance.
My dads whole family lives in minnesota and not one of them even owns a cell phone! I went to visit two years ago and my cell phone didnt even have signal where I was! They may be a little behind the times.
Not beating up on minnesota just stating my experience! Id like to say its sad that so many people are so oversensitive on ***boat that I feel the need to have to put a disclaimer like that in every post!!
Is that really an issue with the internet connection or another problem?
What I mean is, did the internet connection impede the 911 call or did something else go wrong.
I have SunRocket (one main Vonage competitor) and love it. However, why didn't that person call 911 on the cell phone at the same time?
apparently they weren't smart enough to own a cell phone, cause like so many posts on this already, he just settled for being on hold! DUH!
I am curious however if this IP phone service has a caller ID with an address link, like regular 9-1-1. That is the real benefit of landline service, they know who and where you are instantly, whether or not you are able to talk in your current emergency/state of mind...
I can't see how this is Vonage's fault in any way. When the law passed making it manadatory for them to disclose the possible shortcomings in the 911 policy, I got a call and an email EVERY DAY from them until I physically went to the website, upgraded my address info and checked a box saying I had read and understood the info. They very plainly explained that if your address is wrong the 911 calls would be useless. Also, they make it very clear that when the power goes out, so does your phone.
Yet another sad sack trying to blame others for their ignorance.
OH. I read this after my other quote, so they have to register your address with you IP address, and if you move the computer, you have to correct it?
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