Her454:
Just for future reference, "HP" wouldnt have left you on hold...... should you have even had to call... wink wink Hmmm, I am starting to take guesses as to where you work..... wink
mikev:
buy one from circuit city or best buy then you can just take it back to them whem it breaks. Thats where my Brother bought his HP...and thats where they replaced it twice with a new ones.
They don't sell Dells.